Terms of Service

Terms governing the hosted tritonchart.com service.

Last updated: March 29, 2026

These terms apply to the hosted service at tritonchart.com. They are separate from the MIT License, which applies to the open-source source code.

Beta and Access

The hosted service may operate under an invite-only or open beta. Access can be granted, restricted, suspended, or revoked at any time during the beta period and beyond.

Plans and Limits

Free and Pro plans are available with different feature sets and usage limits. Diagram counts, file size caps, AI usage quotas, and feature access are operational defaults and may be adjusted at any time with reasonable notice.

Published plan values are not permanent guarantees.

Availability

The service is provided on an as-available basis. No uptime SLA is guaranteed unless separately agreed in writing. Scheduled and unscheduled maintenance may occur.

Your Data

You retain ownership of all diagram content you create. Diagrams can be exported at any time as SVG, PNG, or raw Mermaid code. We may delete accounts after extended periods of inactivity with prior notice.

Acceptable Use

You agree not to abuse the service, use it for illegal purposes, attempt to circumvent usage limits, or interfere with other users' access. We reserve the right to suspend accounts that violate these terms.

Liability

To the extent permitted by law, the service is provided "as is" without warranties of any kind. TritonChart is not liable for indirect, incidental, consequential, or special damages, including data loss or business interruption.

Maximum liability is limited to fees you have paid in the prior 12 months.

Changes to Terms

These terms may be updated from time to time. Continued use of the service after changes constitutes acceptance. Material changes will be communicated via the service or email where possible.

Contact

Questions about these terms? Reach us at support@tritonchart.com.